Contact Mencap
There are a number of Mencap offices, departments and teams across the U.K, many of which you will find details for below. If you can't find what you're looking for you can call the general switchboard on 020 7454 0454 9am to 5pm, Monday to Friday
The Learning Disability Helpline
Our free helpline
service
A service gives people what they need, like healthcare services that help people when they are ill, and support services that give people support.
offers advice and support for people with a
learning disability
A learning disability is to do with the way someone's brain works. It makes it harder for someone to learn, understand or do things.
, and their families and carers.
There are a number of Mencap offices, departments and teams across the U.K.
Click each of the headings below to reveal the contact information for each office, department or team.
There are also details for all our fundraising departments on this page too.
Feedback, compliments and complaints
You can get in touch by:
- completing our complaint and compliments online form
- phoning 08081 968424.
Please note the webform is for compliments and complaints that relate to the Royal Mencap Society and its services only, and does not include the Mencap Trust Fund or Golden Lane Housing.
For full details about our compliments and complaints procedure please read our official feedback and complaints management policy.
Mencap Head Office and Registered Address
Address: Royal Mencap Society, 6 Cyrus Way, Peterborough, PE7 8HP
Phone number: 01733 873700 (9am to 5pm, Monday to Friday)
Mencap London office
Address: Royal Mencap Society, East One, 20-22 Commercial Street, Spitalfields E1 6LP
Phone number: 020 7454 0454 (9am to 5pm, Monday to Friday)
Mencap Northern Ireland
Address: Mencap Centre, 5 School Road, Belfast, BT8 6BT
Phone number: 028 9069 1351 (9am to 5pm, Monday to Friday)
Email address: helpline.ni@mencap.org.uk
Online: Get in touch via our contact form or visit our website.
Mencap Cymru
Address: Mencap Cymru, Ground Floor, Unit 4, Ty Pennant Mill Street, Pontypridd, Rhondda Cynon Taff, CF37 2SW
Phone number: 029 2074 7588 (9am to 5pm, Monday to Friday)
Helpline: 0808 8000 300
Online: Get in touch via our contact form or visit our website.
Media team
If you are a journalist and work in media and you have a story that you are researching, or you wish to speak to us about Mencap's work then get in touch:
Media Team phone number (journalist enquiries only): 02076965414
Email address: media@mencap.org.uk.
Contact our fundraising teams
Click each of the headings below to reveal the contact information for each team within our fundraising department.
Giving in memory team
You can contact the in memory team by:
- phoning 0207 696 6007
- emailing inmemory@mencap.org.uk.
Gifts in Wills team
You can contact the gifts in Wills team by:
- emailing giftsinwills@mencap.org.uk
- phoning 0207 696 6917.
Corporate partnerships team
You can contact our corporate partnerships team by:
- phoning 07866 154732
- emailing corporate.fundraising@mencap.org.uk.
Community fundraising team
You can contact our
community
A community is the people and places in an area.
fundraising team by:
- phoning 0207 696 6007
- emailing community.fundraising@mencap.org.uk.
Philanthropy team
If you are
a trust
A Trust looks after money for a person or a group of people.
or foundation please contact Liz at liz.pyper@mencap.org.uk
If you are an individual interested in making a personal donation please contact Mary at mary.ohagan@mencap.org.uk.
Your Network Team
The Your Network Team are dedicated to supporting affiliated Network Partner groups/ organisations.
Email address: yournetwork@mencap.org.uk.
Supporter care
Please get in touch with our supporter care team if you would like to talk about making a donation or if you have any fundraising queries.
We're always working hard to make sure we have the most up to date information about our supporters. If you would like to change your contact details, Gift Aid declaration or how we communicate with you, please complete this online form or contact us using the following details:
Address: Supporter Care Team, Royal Mencap Society, 6 Cyrus Way, Peterborough, PE7 8HP
Phone number: 0207 696 6007 Weekdays 10am - 4pm
Email: supportercare@mencap.org.uk.
Raffle and lottery
For raffle and lottery inquiries please get in touch by:
- phoning 0330 123 9880
- emailing info@unitylottery.co.uk.
Image consent
We hope you like our content.
If you've been featured in a photograph or video on www.mencap.org.uk, and would like it removed from that
website
A website is a page you can go to on the internet like Google or YouTube.
, please email us at hello@mencap.org.uk - not forgetting to tell us what page you saw yourself on!